Applied Research & Data Analysis

Meaningful insights transform ideas into practice and improve outcomes. We use mixed research methodologies to collect and analyze the right information, creating purposeful, evidenced-based solutions.

Business Intelligence & Advanced Analytics

Healthcare organizations have access to large amounts of critical data which can be overwhelming. We provide tools that help unlock this data—providing you with actionable insights and enabling success.

Clinical Pharmacy Services

Payers offering a drug benefit must provide positive patient outcomes while controlling costs. Our team approach helps plans provide effective services to maximize members’ pharmacy benefit access.

Criminal Justice Reform

As a public safety expert, you need access to core competencies to better serve your medically complex justice-involved populations. We’ll work with you to help you achieve better, more equitable outcomes.

Disability Determination Services

Your program needs to make accurate clinical and vocational assessments to determine benefit applicants’ disability level. We can tailor services for you based on best practices and guiding principles.

Electronic Health Record Strategy, Selection, Implementation & Optimization

A comprehensive EHR strategy helps ensure quality patient care. Learn how we can help identify and execute the best modernization approach and solution for your organization’s needs.

Employment Equity & Inclusion

Inclusion is a priority for many organizations, and you need the tools to recruit and support a diverse pool of candidates and employees. Our team can provide you with the right training and expertise.

Enhanced Coordination of Benefits

Medicaid programs may have incomplete information on members eligible for private insurance, which can limit benefits and increase program costs. We’ll help you coordinate benefits from multiple payers.

Healthcare Costs Reimbursement

To calculate the most accurate reimbursement, you need up-to-date technology, resources, and expertise. We can deliver an effective, configurable solution built on best practices and years of knowledge.

Healthcare Operations & Regulatory Consulting

Effective and efficient operations are vital to the delivery of safe, high-quality care. Our consultants provide solutions to help you achieve peak performance, ensure patient safety and improve outcomes.

Justice & Health Equity Services

Justice-involved individuals have high rates of health issues and may have limited access to care. We enhance your operation to bring cost-effective, quality care to these individuals, including continuity upon reentry.

Long-term Services & Supports

Navigating the complex LTSS system can be challenging for individuals and families. Learn how you can implement person-centered programs that enhance quality of life and support living in community settings.

Medicaid Waiver Design & Evaluation Services

Though challenging to navigate, federal waivers can be essential to improving Medicaid programs and member outcomes. Our team’s waiver design and evaluation expertise is deep—and unmatched in the field.

Medicare Eligibility Enhancement Services

Some Medicaid members are also eligible for Medicare, increasing their benefit potential. With our approach, you can maximize Medicare benefits for your members, expanding access and reducing your program costs.

Newborn Screening Services

In babies born with serious but asymptomatic conditions, early detection can mean lifesaving intervention. Our experts recommend panels, collect and test specimens, analyze results, and advise follow-up care.

Payment Rate Methodology Development & Modeling Services

The right payment methodology is critical to support your policy goals and compliance. We can help you design and implement innovative payment models to support effective, efficient care delivery.

Program Integrity & Compliance

Medicaid agencies must track fraud, waste, and abuse as part of their fiscal and legal responsibility. Learn how you can ensure program integrity, develop new algorithms, and extend training to agencies.

Program Monitoring & Evaluation Services

You need to understand and demonstrate how your programs impact individuals and communities. We offer actionable analyses to improve programs to meet benchmarks, sustain funding, and better serve members.

Regulatory Policy Development & Analysis

Navigating complex policy framework is fundamental for designing programs that promote equitable access to health and human services. We help you analyze policies and develop comprehensive solutions.

Strategic Planning, Process Improvement & Project Management

You’re ready to take service delivery to the next level. Our team helps you develop realistic action plans to achieve current and future goals.

Survey Research

Acquiring the right information so you can better understand and serve your members and patients is difficult. Our team can help you gain meaningful insights with innovative survey design, delivery, and analysis.

Training & Workforce Development

Successful organizations need a workforce with the right mix of knowledge and skills. We customize training programs and continuing education to support your staff needs and organizational goals.

Trauma-Informed & Responsive Care Supports

Childhood trauma causes long-term harm to individuals, families, and communities. We’ll help your team become more trauma-informed and responsive with policies, practices, assessments, and coaching.