Program Monitoring & Evaluation Services

Monitoring and evaluating ongoing, pilot, or innovative programs and policies is a critical activity for federal, state, and local health and human services agencies and nonprofit healthcare organizations. We offer actionable feedback so they can implement immediate improvements, reach benchmarks, sustain funding, and better serve their members.

What Challenges You

Health and human services organizations need to understand and demonstrate how their performance impacts individuals and communities: Is the program succeeding? What qualifies as success? Could it be delivered more cost-effectively without negatively impacting outcomes or access? How can the program or implementation be improved?

Organizations need evidence-based answers so they can evaluate programs in real-time, demonstrate outcomes to funders, and clearly present actionable findings to multiple stakeholders. But they may have limited access to technical specialists who can perform the rigorous assessments needed.

Why Choose Us

We are evaluators who understand the challenges faced by policymakers; we know the resource limitations, funding issues, and time constraints you face. We recognize why having the most high-quality and cost-effective program is imperative for you, your members, and our communities. Our multidisciplinary team—from data experts to implementations scientists—will work side-by-side with you to bring the scientific rigor necessary to measure the efficacy and efficiency of programs and policies accurately.

How We Can Help

  1. 1

    We specialize in rapid cycle evaluations, so you won’t need to wait to see meaningful change in your programs.
  2. 2

    With our collaborative process, we’ll provide ongoing feedback as data-driven opportunities for improvement emerge, so we can enhance outcomes for your members in real-time.
  3. 3

    We offer community-based, participatory-informed, person-centered, and equity-sensitive research, employing both qualitative and quantitative techniques.

Our Impact

Prioritizing Services to Optimize Outcomes

For a state’s palliative care network, our team evaluated quality of life and cost-effectiveness of services for 10,000 eligible children and families impacted by life-limiting conditions. Through multilingual focus groups and interviews with caregivers, providers, and others, we uncovered opportunities for improvement—empowering the network to shift priorities and resources to close the service gap and align legislative support to continue funding so that these impactful services could continue to be provided.